FAQs
You can also call 1-855-449-2273 to access the automated system for balance information. For your Mastercard Golf gift card, visit www.mcgift.giftcardmall.com or call 1-877-322-4710 to make automated balance inquiries 24/7 or to track your balance as you spend.
Is my gift gift card mall legit? ›
Do NOT Use GiftCardMall for anything! No gift cards from GiftCardMall seem to work and will require you to call them to activate or whatever to get it working. This company is highly unreliable, but if you don't mind having to call to get everything working, then this company is for you.
Why won't my prepaid MasterCard gift card work? ›
My Gift Card is not working
The Card has not been 'activated' yet. You can activate your card within the Mastercard Digital Gift Card app by: Clicking on the card. Setting a 4-digit PIN.
How to fix system error on vanilla gift card? ›
This error occurs when you your gift card is not activated correctly or when you enter an incorrect code. The first way to tackle this is to retype the gift card code. If the error persists, then return the card to the store you purchased it from for proper activation.
How do I know how much my gift card balance? ›
Start by looking at the back of your gift card. Typically, you'll find a toll-free number you can call to discover your balance. Or you can check your balance by visiting the card issuer's site and entering your card's 16-digit number and security code.
Can you check a gift card balance without redeeming it? ›
You can check your card balance by visiting the website of your card issuer or calling their toll-free customer service number. However, most gift cards allow you to check the balance without redeeming them whether directly or indirectly.
Why is my gift card not working? ›
Your physical card has not been activated. (Note: Virtual cards do not require activation.) The card has expired. Insufficient funds are available on your card to cover the purchase, which may be influenced by a pre-authorization charge.
How long is a mall gift card valid for? ›
Valid for an entire year from the date of purchase, Mall Gift Cards allow the receiver to buy exactly what they want at their leisure. A Mall Gift Card gives the gift of choice.
How do I know if my gift card is scammed? ›
Avoid buying from online auction sites because the gift cards may be fake or stolen. Inspect the gift card before you buy it. Make sure the protective stickers are on the card and that it doesn't look like someone tampered with them. Also check that the PIN number on the back isn't showing.
Why does my prepaid card keep getting declined? ›
There are a number of possible reasons why a purchase could be declined: You don't have enough money left on your card. You haven't activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider.
If you have sufficient funds to cover the purchase, you were most likely declined due to security and safety measures meant to protect your Gift Card funds. Use your Card in person or at a different online merchant, and ensure to include the card security code.
What to do if a prepaid card doesn't work? ›
Most prepaid cards need to be activated before they can be used. Activation instructions will often be on the card or inside the card package. Usually, you can activate a card by calling the phone number on the back of your card or visiting the website on the back of the card.
Why is my prepaid Vanilla Mastercard being declined? ›
If you need help due to a declined transaction and have sufficient funds to cover the purchase, your Prepaid Card was most likely declined due to security and safety measures in place to protect your funds. Use your Card in-person or at a different merchant online and make sure to include the card security code.
How to activate a MasterCard gift card? ›
Mastercard gift card activation
Every Mastercard gift card comes with instructions on how to activate it. These instructions will tell you that you can activate your Mastercard gift card in one of two ways: By calling (833)-263-4157.
Why am I having trouble using my Vanilla Visa gift card? ›
Why is my Vanilla gift card being declined? The main reason why your Vanilla gift card may be declined is that it is yet to be activated. Follow the processes discussed earlier to activate your gift card. Alternatively, locate the customer support line on your gift card and contact them to process it for you.
How to check a McDonald's gift card balance? ›
You may check your balance online at the McDonald's Arch Card Balance Website, by calling (877) 458-2200, or at participating McDonald's restaurants in the United States. The balance you receive when inquiring through the website or over the telephone is an estimate only based on currently available transaction data.
Can I check my Mastercard gift card balance online? ›
Check your balance at balance.mastercardgiftcard.com or call 1-833-623-3266. Please note: some transaction types require a hold of up to 20% above the purchase amount. See your Cardholder Agreement for more information.
How do I check the balance on my me to you gift card? ›
How do I check my Me2You gift card balance? You can check your balance by visiting www.me2you.ie, clicking “Check my Balance” and entering the 9 digit barcode number from the back of your card.
Can I check my card balance online? ›
The easiest way to check the balance of your debit card is through your bank's website or mobile app. You can also check your balance by visiting an ATM or a local branch of your bank. If you have a prepaid debit card, visit the card issuer's website or use their mobile app to check your balance.
